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Semesteria

Associate Operations

Semesteria

Posted

yesterday

Cyberjaya, Selangor

Onsite

MYR 3K

Entry Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Associate Operations role focuses on Operations Optimization with a strong emphasis on Data Management. This position requires collaboration in a full-time capacity, primarily located in Cyberjaya, Malaysia. Candidates should be comfortable with Mandarin support. Responsibilities will include data handling, operational support, and process optimization. This is an entry-level position suitable for recent graduates or those with limited experience in operations management.

About Company

AIA Shared Services provides innovative solutions and services within the insurance sector, emphasizing accessibility and operational efficiency.

Core Requirements

  • Bachelor's degree
  • Basic knowledge of data management
  • Fluency in Mandarin
  • Strong communication skills
  • Ability to work collaboratively

Responsibilities

  • Manage data entry and maintenance.
  • Support operations team in daily tasks.
  • Assist in process improvement initiatives.
  • Coordinate with different departments.
  • Generate operational reports.
  • Handle customer inquiries.
  • Ensure compliance with company standards.

Must Have skills

Data managementCommunicationAnalytical skillsTeamworkProblem-solving

Nice To Have Skills

Project managementTime managementCustomer serviceTechnical literacyBilingual abilities

Tools Knowledge Requried

Microsoft ExcelData analysis softwareReporting toolsCollaboration platformsCRM systems

Job Keywords

operationsdata managementcase handlingMandarinanalytics

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