Associate Officer
UOB
Posted
last week
Greater Kuala Lumpur
Remote
MYR 5K
Entry Level
Full Time
Sema Summary
The Associate Officer will handle customer requests for card services with precision. Responsibilities include managing feedback and improving service quality.
About Company
United Overseas Bank (UOB) is a prominent banking institution in Asia, operating a vast network across 19 countries, providing tailored financial solutions.
Core Requirements
- Degree in finance or related field.
- Strong communication skills.
- Experience in customer service.
- Ability to resolve queries effectively.
- Familiarity with financial products.
Responsibilities
- Process customer requests accurately.
- Manage customer complaints and feedback.
- Identify improvements in service quality.
- Support the digitization initiatives.
- Complete administrative tasks as assigned.
- Collaborate with team members to enhance productivity.
- Ensure compliance with service level agreements.
Must Have skills
Job Keywords
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