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Sutherland

Associate Manager

Sutherland

Posted

last week

Angeles, Central Luzon, Philippines

Onsite

PHP 60K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Associate Manager oversees dialer administration tasks and ensures smooth operations. This role requires a blend of technical knowledge and management capabilities.

About Company

Sutherland specializes in IT services and consulting, focusing on digital transformation and advanced analytics for global brands.

Core Requirements

  • Bachelor's degree or equivalent experience
  • Proficiency in Microsoft Excel
  • Experience with dialer systems
  • Understanding of statistics and data analysis
  • Strong communication skills

Responsibilities

  • Perform daily uploads and downloads of dialer schedules
  • Document activities related to outbound dialing
  • Analyze dialer-output data for issues
  • Run regular payment reports
  • Create and update dialing campaigns
  • Monitor dialer system performance
  • Complete additional duties as assigned

Must Have skills

Microsoft ExcelDialer system operationData analysisDatabase design principlesTime managementVerbal communicationWritten communication

Job Keywords

Dialer AdministrationData AnalysisTime ManagementClient CommunicationIT Management

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