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Associate Engineer
DSTA
Posted
last week

Singapore, Singapore

Remote

SGD 6K

Mid Level

Full Time

Job Categories

Support IT Engineering Customer Technology

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Sema Summary

The role involves providing premium customer support to senior VIP clients. It focuses on ensuring smooth IT operations and targeted support services.

About Company

The Defence Science and Technology Agency (DSTA) leads technological innovation in Singapore's defense sector. They focus on engineering, digital transformation, cybersecurity, and developing advanced defense systems.

Core Requirements

Diploma in Information Technology or equivalent
Experience in customer support or service delivery
Knowledge of Windows OS and Microsoft Office
Ability to troubleshoot networks and peripherals
Strong analytical and communication skills

Responsibilities

Provide targeted IT support to senior VIP clients.
Recommend and implement hardware and software solutions.
Manage and prioritize tasks amid a fast-paced environment.
Communicate effectively with clients on their IT needs.
Maintain and enhance customer service standards.
Independently handle technology acquisitions and upgrades.
Document and track support issues and resolutions.

Must Have skills

Technical support skillsAnalytical skillsProblem-solving skillsCommunication skillsTeam collaboration skills

Job Keywords

Customer SupportTechnical SupportIT ServicesEngineeringVIP Clients

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