Semesteria Logo
Genpact

Assistant Vice President

Genpact

Posted

last month

Gurugram, Haryana, India

Onsite

INR 120K

Senior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Assistant Vice President - HRO Helpdesk at Genpact will oversee HR helpdesk operations, managing a team to ensure efficient service delivery. This role requires significant leadership and operational expertise in HR processes, requiring candidates to have a strong background in human resources and management. The position is based in Gurugram, India, and is a full-time opportunity. Applicants should be prepared to demonstrate their experience in managing complex HR functions and enhancing customer service.

About Company

Genpact is a global professional services firm that drives digital transformation through industry expertise and technology services.

Core Requirements

  • Bachelor's degree or equivalent
  • Experience in HR operations
  • Strong leadership skills
  • Client management experience
  • Excellent communication abilities

Responsibilities

  • Manage the HRO helpdesk team
  • Oversee HR service delivery
  • Develop operational strategies
  • Enhance customer service processes
  • Collaborate with other departments
  • Monitor team performance metrics
  • Ensure compliance with HR policies

Must Have skills

LeadershipHR managementProblem-solvingClient relationsCommunication

Nice To Have Skills

Project managementData analysisTeam buildingChange managementStrategic planning

Job Keywords

Assistant Vice PresidentHR HelpdeskLeadershipOperations ManagementClient Services

Similar Jobs