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Assistant Manager
HSBC
Posted
yesterday

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Remote

MYR 6K

Mid Level

Full Time

Job Categories

Finance Management Support Operations Customer

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Skills

Experience

Industry

Sema Summary

HSBC is seeking an Assistant Manager for their DCC UK department in Kuala Lumpur. This full-time hybrid role focuses on managing customer support and operational efficiency. Ideal candidates should have relevant experience in financial services. Responsibilities include enhancing customer satisfaction, collaborating across teams, and ensuring compliance with company policies. HSBC offers a dynamic work environment with opportunities for career advancement.

About Company

HSBC is a leading global bank with a strong presence in the financial sector, known for providing a range of banking and financial services.

Core Requirements

Bachelor's degree in Finance or related field
Experience in financial services
Strong customer service skills
Ability to collaborate across departments
Knowledge of compliance regulations

Responsibilities

Manage customer queries and support
Ensure operational efficiency
Collaborate with different teams
Enhance customer satisfaction
Adhere to compliance policies
Analyze performance metrics
Train junior staff members

Must Have skills

Customer ServiceFinancial AnalysisTeam CollaborationProblem SolvingRegulatory Knowledge

Nice To Have Skills

Data AnalysisProject ManagementCommunication Skills

Tools Knowledge Requried

ExcelCRM SoftwareData Analysis Tools

Job Keywords

Assistant ManagerHSBCCustomer SupportFinanceKuala Lumpur

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