Search for Jobs

Assistant Manager
Fairmont Hotels & Resorts
Posted
yesterday

Hanoi, Hanoi, Vietnam

Onsite

VND 5M

Mid Level

Full Time

Job Categories

Management Hospitality Customer Service Food

Match

Skills

Experience

Industry

Sema Summary

The Assistant Manager position at Fairmont Hotels & Resorts involves overseeing the Gold Lounge operations in Hanoi. Responsibilities include supervising staff, ensuring exceptional guest service, and managing inventory and supplies. Candidates should possess experience in hospitality management and a strong customer service focus. The role is full-time and located on-site in Hanoi, Vietnam.

About Company

Fairmont Hotels & Resorts is a leading luxury hotel chain known for its exceptional service and quality in hospitality. They offer a range of high-end accommodations globally and focus on creating memorable experiences for guests.

Core Requirements

Bachelor's degree in Hospitality Management
2-3 years of management experience
Strong leadership skills
Excellent communication skills
Customer service orientation

Responsibilities

Supervise Gold Lounge staff
Ensure guest satisfaction
Manage daily operations
Assist in inventory management
Train new employees
Develop staff schedules
Handle guest inquiries and issues

Must Have skills

LeadershipCustomer ServiceCommunicationTime ManagementProblem Solving

Nice To Have Skills

MultilingualSales SkillsEvent Planning

Tools Knowledge Requried

Point of Sale SoftwareReservation Systems

Job Keywords

hospitalitymanagementcustomer serviceleadershipoperations

Similar Jobs