Assistant Concierge Manager
Mandarin Oriental
Posted
3 weeks ago
Singapore
Onsite
SGD 5K
Mid Level
Full Time
Sema Summary
The Assistant Concierge Manager at Mandarin Oriental, Singapore, plays a vital role in providing exceptional services to guests. This position requires strong leadership and operational management skills to ensure guest satisfaction.
About Company
Mandarin Oriental is an award-winning owner and operator of luxurious hotels and resorts worldwide, known for exceptional service and Asian heritage.
Core Requirements
- Bachelor's Degree or equivalent
- At least 3 years of experience in luxury hotel
- Ability to work rotational shifts
- Strong leadership and training skills
- Knowledge of hotel emergency procedures
Responsibilities
- Manage the efficiency of the Concierge Team
- Handle guest queries and complaints promptly
- Establish and maintain operation standards
- Ensure effective staffing and productivity
- Conduct personnel training and performance appraisals
- Maintain high standards of hygiene and grooming
- Plan and administer duty rosters
Benifits
- Learning & Development
- MOstay
- Health & Colleague Wellness
- Retirement Plans
Must Have skills
Job Keywords
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