Assistant Chief Concierge
Hilton
Posted
3 weeks ago
Kuala Lumpur
Onsite
MYR 5K
Mid Level
Full Time
Sema Summary
The Assistant Chief Concierge at Hilton's Waldorf Astoria Kuala Lumpur will oversee the concierge team, ensuring exceptional guest service. The role encompasses managing guest inquiries, coordinating special requests, and providing information on local attractions. Candidates should possess prior hospitality leadership experience and strong communication abilities. The position is full-time and located in Kuala Lumpur, Malaysia. While specific benefits aren't listed, working for Hilton offers potential career advancements.
About Company
Hilton is a global hospitality company known for its premium accommodations and exceptional service, committed to enhancing the travel experience for its guests.
Core Requirements
- Bachelor's degree in Hospitality Management
- 3+ years of hospitality experience
- Leadership experience in a customer service role
- Strong communication and interpersonal skills
- Problem-solving abilities
Responsibilities
- Manage the concierge team effectively
- Ensure high levels of guest satisfaction
- Coordinate special requests and services
- Provide information on local attractions
- Oversee daily operations of the concierge desk
- Train and mentor concierge staff
- Respond to guest inquiries promptly
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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