Area Support Lead
Microsoft
Posted
last week
Singapore, Singapore
Remote
SGD 10K
Mid Level
Full Time
Sema Summary
The Area Support Lead for ASEAN at Microsoft oversees support operations in the region. This role emphasizes hybrid work and full-time commitment.
About Company
Microsoft is a leading technology company known for its software, hardware, and enterprise solutions.
Core Requirements
- Bachelor's degree or equivalent experience.
- Experience in support lead roles.
- Strong communication skills.
- Ability to work in a hybrid environment.
- Proven track record managing teams.
Responsibilities
- Lead support operations in the ASEAN region.
- Manage a team of support professionals.
- Implement best practices for customer support.
- Collaborate with cross-functional teams.
- Monitor and report on support metrics.
- Develop training programs for support staff.
- Enhance customer satisfaction through effective solutions.
Must Have skills
Job Keywords
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