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IDFC FIRST Bank

Area Head

IDFC FIRST Bank

Posted

last week

Chandigarh, Chandigarh, India

Onsite

INR 80K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Area Head - JLG will oversee the sales and collections of JLG products while ensuring high compliance and customer service standards. This role involves driving growth in customer acquisition and maintaining efficient collections for the bank's portfolio.

About Company

IDFC FIRST Bank, formed in December 2018, focuses on ethical and customer-friendly banking services in India. It aims to drive financial inclusion while adopting digital solutions for a wide range of banking services.

Core Requirements

  • Bachelor's degree in any relevant field
  • 5-10 years of relevant experience
  • Ability to ensure high collection efficiency
  • Strong customer service skills
  • Experience in team management and coaching

Responsibilities

  • Manage sales and collections for JLG products.
  • Maintain above 99.5% collections efficiency.
  • Acquire new customers while retaining existing ones.
  • Ensure high compliance standards with minimal governance issues.
  • Drive digital initiatives within the JLG product area.
  • Provide training and mentorship to team members.
  • Share best practices and competitive intelligence across regions.

Must Have skills

Sales managementCustomer relationship managementCompliance knowledgeTeam leadershipStrong communication

Job Keywords

Area HeadJLGBankingCustomer ServiceSales Growth

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