Area Head
IDFC FIRST Bank
Posted
last week
Chandigarh, Chandigarh, India
Onsite
INR 80K
Mid Level
Full Time
Sema Summary
The Area Head - JLG will oversee the sales and collections of JLG products while ensuring high compliance and customer service standards. This role involves driving growth in customer acquisition and maintaining efficient collections for the bank's portfolio.
About Company
IDFC FIRST Bank, formed in December 2018, focuses on ethical and customer-friendly banking services in India. It aims to drive financial inclusion while adopting digital solutions for a wide range of banking services.
Core Requirements
- Bachelor's degree in any relevant field
- 5-10 years of relevant experience
- Ability to ensure high collection efficiency
- Strong customer service skills
- Experience in team management and coaching
Responsibilities
- Manage sales and collections for JLG products.
- Maintain above 99.5% collections efficiency.
- Acquire new customers while retaining existing ones.
- Ensure high compliance standards with minimal governance issues.
- Drive digital initiatives within the JLG product area.
- Provide training and mentorship to team members.
- Share best practices and competitive intelligence across regions.
Must Have skills
Job Keywords
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