Application Support Team Lead
Encora Inc.
Posted
3 weeks ago
Greater Kuala Lumpur
Onsite
MYR 10K
Mid Level
Contract
Sema Summary
The Application Support Team Lead will oversee L2/L3 support for web and mobile applications. This role involves advanced troubleshooting and collaboration with development teams to resolve production issues.
About Company
Encora is a global digital engineering company specializing in IT services and consulting, focused on AI-powered business solutions.
Core Requirements
- Bachelor's degree in Computer Science or related field.
- Experience with Java and Spring Boot.
- Proficiency in SQL and database management.
- Familiarity with Unix/Linux environments.
- Knowledge of CI/CD tools like Bamboo and Bitbucket.
Responsibilities
- Provide L2/L3 application support for production environments.
- Act as the technical point of contact for major incidents.
- Perform advanced troubleshooting across various layers.
- Analyze production logs and execute complex SQL queries.
- Conduct network connectivity checks to isolate issues.
- Support Java applications and develop shell scripts.
- Mentor junior engineers and coordinate with development teams.
Must Have skills
Job Keywords
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