Application Support
Simian Group
Posted
3 weeks ago
Jakarta
Onsite
IDR 5M
Junior Level
Full Time
Sema Summary
Simian Group is seeking a Junior Application Support professional in Jakarta. The role involves assisting with application issues, providing technical support, and ensuring customer satisfaction. Candidates should be comfortable with troubleshooting and have a foundation in IT support. Full-time position with opportunities for professional development and growth.
About Company
Simian Group is focused on providing application support and technical solutions to clients in various sectors. They are committed to improving customer experiences through effective support services.
Core Requirements
- Bachelor's degree in IT or related field
- Basic understanding of application support
- Excellent communication skills
- Ability to work in a team
- Problem-solving aptitude
Responsibilities
- Assist users with application-related issues
- Troubleshoot software problems
- Provide technical assistance via phone and email
- Document solutions for common problems
- Collaborate with IT team members
- Monitor application performance
- Ensure timely resolution of support tickets
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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