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Application Support
PT Midas Daya Teknologi
Posted
3 weeks ago

Jakarta, Indonesia

Onsite

IDR 6M

Junior Level

Contract

Job Categories

Support IT Engineering Contract Consulting

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Sema Summary

PT Midas Daya Teknologi is seeking an Application Support professional based in Jakarta, Indonesia. The ideal candidate should be able to provide technical assistance to users and resolve issues efficiently. This is a junior-level position, suitable for those with a foundational understanding of application support. Candidates should have the ability to interact with users and possess problem-solving skills. The role is a contract position with no remote options available.

About Company

PT Midas Daya Teknologi specializes in providing technological solutions and services. The company values efficient support and strives to enhance customer satisfaction through quality service delivery.

Core Requirements

Bachelor's degree in IT or related field
Knowledge of application support
Problem-solving skills
Basic understanding of software systems
Excellent communication skills

Responsibilities

Provide user support for applications.
Troubleshoot software issues.
Assist in the implementation of new applications.
Document technical procedures.
Coordinate with other IT personnel.
Maintain user documentation.
Follow up with users to ensure satisfaction.

Must Have skills

Technical troubleshootingUser supportProblem-solvingCommunicationBasic IT knowledge

Nice To Have Skills

Software implementationDocumentation skillsTeam collaborationCustomer serviceTime management

Tools Knowledge Requried

Helpdesk softwareDiagnostic toolsTicketing systemsRemote access tools

Job Keywords

Application SupportTechnical AssistanceUser SupportSoftware IssuesTroubleshooting

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