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AvePoint

Application Support Engineer

AvePoint

Posted

last week

Singapore

Remote

SGD 5K

Mid Level

Full Time

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Sema Summary

The Application Support Engineer role at AvePoint is aimed at candidates with 2-5 years of experience. This position involves providing technical support for applications in a hybrid work environment.

About Company

AvePoint provides innovative data management solutions to help organizations efficiently manage their data. With a focus on enhancing collaboration and productivity, they serve clients globally.

Core Requirements

  • Bachelor's degree in Computer Science or related field.
  • 2-5 years experience in application support.
  • Strong troubleshooting skills.
  • Familiarity with cloud technologies.
  • Excellent communication skills.

Responsibilities

  • Provide application support to users.
  • Resolve technical issues and inquiries.
  • Collaborate with development teams.
  • Conduct system tests and checks.
  • Create and maintain documentation.
  • Train users on application features.
  • Monitor application performance.

Must Have skills

Technical troubleshootingCloud computingCustomer serviceDocumentationCollaborationCommunicationProblem-solving

Job Keywords

Application SupportTechnical SupportITCloud TechnologiesTroubleshooting

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