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Application Support Engineer
AvePoint
Posted
3 months ago

Singapore

Remote

SGD 5K

Mid Level

Full Time

Job Categories

Support Engineering IT Software Operations

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Sema Summary

The Application Support Engineer role at AvePoint is aimed at candidates with 2-5 years of experience. This position involves providing technical support for applications in a hybrid work environment.

About Company

AvePoint provides innovative data management solutions to help organizations efficiently manage their data. With a focus on enhancing collaboration and productivity, they serve clients globally.

Core Requirements

Bachelor's degree in Computer Science or related field.
2-5 years experience in application support.
Strong troubleshooting skills.
Familiarity with cloud technologies.
Excellent communication skills.

Responsibilities

Provide application support to users.
Resolve technical issues and inquiries.
Collaborate with development teams.
Conduct system tests and checks.
Create and maintain documentation.
Train users on application features.
Monitor application performance.

Must Have skills

Technical troubleshootingCloud computingCustomer serviceDocumentationCollaborationCommunicationProblem-solving

Job Keywords

Application SupportTechnical SupportITCloud TechnologiesTroubleshooting

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