Application Support Engineer
Talino Venture Studios
Posted
3 weeks ago
Cebu, Central Visayas, Philippines
Onsite
PHP 60K
Mid Level
Full Time
Sema Summary
The Application Support Engineer will provide operational and technical support for client-facing applications. Responsibilities include troubleshooting incidents and ensuring application stability.
About Company
Talino Venture Studios is an award-winning global venture studio focused on inclusive fintech, aiming to bridge financial inclusion for underserved populations worldwide.
Core Requirements
- Bachelor’s degree in computer science or related field
- At least 2 years of experience in application support
- Strong understanding of OOP, Data Structures, and Algorithms
- Experience with Java, HTML, CSS, and SQL
- Knowledge of software testing concepts and DevOps practices
Responsibilities
- Provide Level 2/3 application support for various applications.
- Monitor and resolve production incidents within SLA.
- Apply configuration changes and code fixes as needed.
- Collaborate with development and QA teams to resolve issues.
- Conduct root cause analysis for critical incidents.
- Support application deployments and release management.
- Maintain application documentation and knowledge base.
Must Have skills
Job Keywords
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