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Talino Venture Studios

Application Support Engineer

Talino Venture Studios

Posted

3 weeks ago

Cebu, Central Visayas, Philippines

Onsite

PHP 60K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Application Support Engineer will provide operational and technical support for client-facing applications. Responsibilities include troubleshooting incidents and ensuring application stability.

About Company

Talino Venture Studios is an award-winning global venture studio focused on inclusive fintech, aiming to bridge financial inclusion for underserved populations worldwide.

Core Requirements

  • Bachelor’s degree in computer science or related field
  • At least 2 years of experience in application support
  • Strong understanding of OOP, Data Structures, and Algorithms
  • Experience with Java, HTML, CSS, and SQL
  • Knowledge of software testing concepts and DevOps practices

Responsibilities

  • Provide Level 2/3 application support for various applications.
  • Monitor and resolve production incidents within SLA.
  • Apply configuration changes and code fixes as needed.
  • Collaborate with development and QA teams to resolve issues.
  • Conduct root cause analysis for critical incidents.
  • Support application deployments and release management.
  • Maintain application documentation and knowledge base.

Must Have skills

JavaSQLProblem-solvingCommunicationDevOpsSoftware TestingCollaboration

Job Keywords

Application SupportTechnical SupportIncident ManagementSoftware DevelopmentFintech

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