Application Support Analyst
User Experience Researchers Pte Ltd
Posted
last week
Singapore, Singapore
Onsite
SGD 5K
Mid Level
Full Time
Sema Summary
The Application Support Analyst role involves ensuring the reliability of business-critical systems supporting energy trading. Responsibilities include monitoring systems, handling tickets, and supporting users across operational tasks.
About Company
User Experience Researchers Pte Ltd is a leading firm in UX consultancy, digital transformation, and ICT staffing based in Singapore, with a commitment to enhancing the human experience through innovative technology.
Core Requirements
- Diploma/Degree in Computer Science or IT
- 3 years of business systems support experience
- Experience in the commodity trading industry
- Basic SQL and troubleshooting skills
- Knowledge of ITIL processes and ticketing tools
Responsibilities
- Monitor system health and application performance
- Handle production incident tickets efficiently
- Support various office users' needs
- Perform trade corrections as necessary
- Validate market data regularly
- Utilize SQL for basic data issue investigations
- Log and manage incident tickets promptly
Must Have skills
Job Keywords
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