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Lexmark

Application Support Analyst

Lexmark

Posted

3 weeks ago

Metro Cebu

Remote

PHP 60K

Mid Level

Full Time

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Sema

Sema Summary

The Application Support Analyst will manage EDI operations and ensure seamless data integration for business-critical systems. This role requires strong technical proficiency and experience in enterprise application support.

About Company

Lexmark, now part of Xerox, specializes in cloud-enabled imaging and IoT technologies, helping customers achieve business outcomes through innovative solutions.

Core Requirements

  • Bachelor’s degree in Computer Science or related field
  • 7+ years of experience in application support
  • 3+ years focused on EDI operations
  • Hands-on experience with OpenText VAN
  • Strong knowledge of MS Access and SQL Server

Responsibilities

  • Manage EDI operations via OpenText VAN
  • Ensure reliable data integration between systems
  • Collaborate with partners to resolve mapping issues
  • Monitor and troubleshoot EDI message failures
  • Oversee daily operations for key business applications
  • Manage incidents and service requests via ServiceNow
  • Support month-end financial close activities

Benifits

  • robust benefits package
  • career growth opportunities
  • work-life balance

Must Have skills

EDI platforms expertiseIncident management skillsAnalytical and troubleshooting skillsCross-functional communicationKnowledge of RPA tools

Job Keywords

Application SupportEDIData IntegrationIncident ManagementFinancial Systems

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