App Support Analyst
Cognizant
Posted
3 weeks ago
Chennai, Tamil Nadu, India
Remote
INR 50K
Mid Level
Full Time
Sema Summary
The App Support Analyst role at Cognizant involves providing technical support for TriZetto products. Candidates should have experience in customer service and technical issue resolution.
About Company
Cognizant is a leading IT services and consulting company that helps clients modernize technology and transform experiences.
Core Requirements
- Minimum of two years in customer service.
- Experience in technical issue resolution.
- Proficiency in Microsoft Office.
- Strong analytical skills.
- Experience in healthcare billing preferred.
Responsibilities
- Provide multichannel support for TriZetto products.
- Engage clients in discussions and meetings.
- Curate knowledge base content.
- Assist in creating video tutorials.
- Ensure high levels of customer satisfaction.
- Troubleshoot incidents effectively.
- Write clear and concise documentation.
Must Have skills
Job Keywords
Similar Jobs
Customer Support Analyst
AVEVA
Hyderabad, Telangana, India
Support Operations Analyst
Pismo
Bengaluru, Karnataka, India
Supply Chain Analyst
Cummins India
Pune, Maharashtra, India
Analyst
Morningstar DBRS
Mumbai Metropolitan Region
Analyst
Societe Generale Global Solution Centre
Bengaluru, Karnataka, India
Analyst
Kroll
Mumbai Metropolitan Region
Analyst
Firstsource Solutions Limited
Mumbai Metropolitan Region
Analyst
Trinity Life Sciences
Bengaluru, Karnataka, India
Analyst
Nasdaq
Pune, Maharashtra, India
SOX Analyst
Booking Holdings
Bengaluru, Karnataka, India
AI Career Assistant
Coming soonWe're polishing your AI assistant experience. You can leave one message for now.
Hi 👋
AI chat is launching soon on Semesteria. Tell us what you want help with (career, resume, or job search), and we'll use it to shape the first release.