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Freshworks

Analyst

Freshworks

Posted

20 hours ago

Bengaluru, Karnataka, India

Onsite

INR 50K

Full Time

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Industry

Sema

Sema Summary

The Analyst in Billing Operations at Freshworks is responsible for analyzing and improving billing processes to ensure efficiency and accuracy. This role involves preparing and managing billing data, generating reports, and working collaboratively with various teams to address operational challenges. It requires analytical skills and an understanding of financial operations, making it ideal for those looking to contribute to a dynamic organization. The position is based in Bengaluru, India, and offers a full-time employment opportunity.

About Company

Freshworks is dedicated to creating modern software that empowers businesses to deliver exceptional customer engagement and support.

Core Requirements

  • Bachelor's degree in Finance or related field
  • Strong analytical skills
  • Attention to detail
  • Experience with billing software
  • Effective communication skills

Responsibilities

  • Analyze billing operations for efficiency.
  • Prepare billing reports and data analysis.
  • Collaborate with finance and operations teams.
  • Assist in resolving billing discrepancies.
  • Monitor key performance indicators.
  • Participate in billing audits.
  • Provide insights for process improvement.

Must Have skills

Data analysisBilling softwareFinancial reportingTeam collaborationAttention to detail

Nice To Have Skills

Project managementCustomer serviceTechnical proficiencyProblem-solvingProcess improvement

Tools Knowledge Requried

ExcelSQLTableauBilling softwareCRM tools

Job Keywords

BillingData analysisFinanceOperationsReporting

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