Amazon Connect Developer
Mav3rik
Posted
3 weeks ago
Philippines
Remote
PHP 80K
Mid Level
Full Time
Sema Summary
The role involves leading the design and development of cloud contact center solutions using Amazon Connect. Candidates should have extensive experience in software engineering and AWS services.
About Company
Mav3rik is an IT consultancy based in Australia, specializing in Salesforce and MuleSoft implementations. They focus on delivering high-impact solutions for clients in various sectors, including public and healthcare.
Core Requirements
- 5+ years of software engineering experience
- Proven track record in Amazon Connect
- Experience with AWS services
- Proficiency in Node.js and ReactJS
- Understanding of VoIP and SIP technologies
Responsibilities
- Design and develop contact center solutions
- Build and optimize custom agent interfaces
- Implement Prompt Engineering and NLP frameworks
- Configure SIP Clusters and VoIP systems
- Collaborate with leads and architects
- Migrate legacy IVR flows to conversational bots
- Ensure high-quality voice communication
Must Have skills
Job Keywords
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