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All European Careers

AI Support Analyst

All European Careers

Posted

3 weeks ago

Manila, National Capital Region, Philippines

Remote

USD 5K

Junior Level

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Sema

Sema Summary

The AI Support Analyst role is a fully remote position focused on providing technical support related to artificial intelligence products and services. You'll be engaging with clients to resolve issues, gather feedback, and improve user experience. This role is suitable for junior candidates who have a passion for technology and customer service. Remote work is a key feature of this job, allowing you to operate from anywhere, especially beneficial for balancing work and life. A strong team culture is anticipated.

About Company

All European Careers specializes in connecting talent with job opportunities in various sectors across Europe, focusing on innovation and accessibility in recruitment.

Core Requirements

  • Bachelor's degree in a relevant field
  • Excellent communication skills
  • Experience with customer support
  • Familiarity with AI technologies
  • Ability to work independently

Responsibilities

  • Provide technical support to clients.
  • Troubleshoot AI-related issues.
  • Document support cases and solutions.
  • Gather customer feedback for product improvement.
  • Collaborate with the development team.
  • Assist in training users on AI tools.
  • Maintain up-to-date knowledge of AI advancements.

Must Have skills

Technical supportAI knowledgeProblem-solvingCommunicationCustomer service

Nice To Have Skills

Project managementData analysisTeam collaborationTime managementAdaptability

Job Keywords

AI SupportTechnical SupportRemote WorkCustomer ServiceArtificial Intelligence

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