AI Specialist
Manulife
Posted
3 weeks ago
Singapore, Singapore
Remote
SGD 5K
Mid Level
Full Time
Sema Summary
The AI/Chatbot Specialist will lead the development and optimization of AI technologies and chatbot solutions. This role focuses on enhancing customer experience and operational efficiency through innovative AI applications.
About Company
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better.
Core Requirements
- Diploma or degree from a recognized institution
- 2-3 years of experience in AI/chatbot development
- Proficiency in MS Office applications
- Strong attention to detail
- Excellent verbal and written communication skills in English
Responsibilities
- Develop and optimize AI/chatbot solutions
- Identify opportunities for AI deployment
- Enhance bot understanding through customer feedback
- Document data and performance metrics
- Analyze customer interactions for insights
- Provide reports on bot performance
- Collaborate with cross-functional teams
Benifits
- Flexible environment
- Career growth support
- Diversity and inclusion initiatives
Must Have skills
Job Keywords
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