Administrator
LIXIL
Posted
yesterday
Greater Kuala Lumpur
Onsite
MYR 3K
Full Time
Sema Summary
As an Aftersales Support Administrator at LIXIL, you will be responsible for ensuring customer satisfaction through effective support and management of aftersales processes. This role requires strong organizational skills and the ability to handle customer inquiries. You will engage with various teams to enhance service delivery. This position is full-time and based in Greater Kuala Lumpur, providing a vital link between customers and the company.
About Company
LIXIL is a global leader in the housing and building industry, providing innovative products and systems for home construction and renovation.
Core Requirements
- High school diploma or equivalent
- Experience in customer service
- Strong communication skills
- Proficiency in office software
- Ability to work in a team
Responsibilities
- Manage customer inquiries and provide support
- Coordinate with internal teams to resolve issues
- Maintain accurate records of customer interactions
- Conduct follow-ups to ensure customer satisfaction
- Assist in the development of aftersales procedures
- Compile reports on customer feedback
- Provide administrative support to the operations team
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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