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Eastvantage

Account Specialist

Eastvantage

Posted

last week

Pasig, Philippines

Onsite

PHP 40K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The RCM Account Specialist supports home care providers in managing billing processes. The role involves troubleshooting, resolving billing issues, and maintaining proactive communication with customers.

About Company

Eastvantage provides managed services and outsourcing solutions across various sectors, focusing on operational excellence and business growth for partners globally.

Core Requirements

  • 2 years in revenue cycle management
  • Experience with CRM systems
  • Strong communication skills
  • Proficiency in Microsoft Office
  • Problem-solving abilities

Responsibilities

  • Process claims according to regulations
  • Investigate claim denials and rejections
  • Analyze trends in claims
  • Provide support via a ticketing system
  • Assist customers with billing platforms
  • Maintain proactive communication
  • Monitor account health

Must Have skills

CRM proficiencyAnalytical skillsCommunicationTime managementMicrosoft Office Suite

Job Keywords

RCMbillinghealthcarecustomer supportanalytical tools

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