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Sutherland

Account Manager

Sutherland

Posted

3 weeks ago

Taguig, Philippines

Onsite

PHP 30K

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Account Manager role at Sutherland focuses on managing email operations with an emphasis on security. The position requires effective communication skills for handling customer inquiries while ensuring process efficiency. Candidates should have foundational experience in account management and a keen interest in email security. The job is located in Taguig, Philippines, and is a full-time position. There are no specified benefits listed.

About Company

Sutherland is a global company that provides innovative services in customer experience and digital transformation.

Core Requirements

  • Bachelor's degree
  • Experience in account management
  • Familiarity with email security
  • Strong communication skills
  • Problem-solving abilities

Responsibilities

  • Manage customer relationships
  • Oversee email operations
  • Ensure compliance with security protocols
  • Streamline processes for efficiency
  • Coordinate with cross-functional teams
  • Address customer inquiries promptly
  • Monitor performance metrics

Must Have skills

CommunicationOrganizationEmail Security KnowledgeCustomer ServiceProcess Management

Nice To Have Skills

Project ManagementTeam CollaborationAnalytical ThinkingTime ManagementAdaptability

Job Keywords

Account ManagementEmail SecurityCustomer RelationshipsProcess EfficiencyOperations Management

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