Account Manager
Finstro
Posted
3 weeks ago
Taguig, National Capital Region, Philippines
Onsite
PHP 60K
Mid Level
Full Time
Sema Summary
Finstro is seeking a Customer Success / Account Manager to enhance customer experience and drive revenue growth. The role involves managing customer communications and resolving issues effectively.
About Company
Finstro provides innovative financial solutions for B2B trade finance, helping businesses manage cash flow and payments since 2012.
Core Requirements
- 5+ years in customer relationship management
- Experience in financial services
- Strong communication skills
- Ability to identify growth opportunities
- Proficient in CRM software
Responsibilities
- Act as primary contact for key customers
- Handle customer queries via calls and emails
- Maximize revenue through upselling
- Maintain accurate customer records
- Coordinate with internal teams for customer support
- Advocate for customer needs
- Manage a portfolio of accounts
Must Have skills
Job Keywords
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