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WISE AI

Account Manager

WISE AI

Posted

3 weeks ago

Petaling Jaya, Selangor, Malaysia

Onsite

MYR 8K

Mid Level

Full Time

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Sema

Sema Summary

The Account Manager will build and manage strategic client relationships to ensure satisfaction and success. This role requires a passion for client engagement and a strong background in software solution sales.

About Company

WISE AI is an award-winning AI R&D leader in Southeast Asia, specializing in enterprise-grade Small Language Models (SLM), Agentic AI, and eKYC technologies that power digital transformation across industries.

Core Requirements

  • Bachelor's Degree or equivalent experience
  • Minimum of 3 years in software solution sales
  • Strong presentation and communication skills
  • Customer-centric mindset
  • Knowledge in cloud solutions or AI technologies

Responsibilities

  • Build and nurture strong client relationships.
  • Act as the primary point of contact for clients.
  • Collaborate with internal teams to meet client needs.
  • Identify upselling or cross-selling opportunities.
  • Monitor client satisfaction and address issues.
  • Prepare reports on account status and client feedback.
  • Renew contracts and negotiate terms with clients.

Must Have skills

CommunicationAnalytical skillsProject managementCustomer serviceTeam collaboration

Job Keywords

Account ManagementClient RelationsSalesSoftware SolutionsAI Technologies

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