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Shopee

Account Manager

Shopee

Posted

3 weeks ago

Manila, National Capital Region, Philippines

Onsite

PHP 60K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Account Manager will support and grow the Fulfilled by Shopee seller base. This role involves relationship management, business analysis, and operational execution.

About Company

Shopee is the leading e-commerce platform in Southeast Asia and Taiwan, providing a secure and fast online shopping experience.

Core Requirements

  • Bachelor’s degree in Business or related field.
  • 3-5 years experience in account management.
  • Excellent communication skills.
  • Proficient in Excel/Google Sheets.
  • Customer-first mindset.

Responsibilities

  • Serve as the main contact for assigned sellers.
  • Build long-term relationships with sellers.
  • Drive seller engagement and satisfaction.
  • Ensure smooth onboarding and compliance.
  • Monitor inventory and prevent stockouts.
  • Address billing and service concerns.
  • Analyze data to identify growth opportunities.

Must Have skills

CommunicationRelationship ManagementData AnalysisExcelCustomer Orientation

Job Keywords

Account ManagementE-commerceOperationsCustomer ServiceBusiness Growth

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