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LitOS

Account Manager

LitOS

Posted

3 weeks ago

Hanoi, Vietnam

Onsite

VND 50M

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Account Manager at LitOS will be responsible for managing client relationships and ensuring satisfaction with their Shopify services. This role involves working closely with clients to understand their needs and provide solutions. The ideal candidate will have experience in account management, strong communication skills, and a background in sales or customer support. This is a full-time position based in Hanoi, Vietnam with local salary expectations.

About Company

LitOS is a Shopify Design & Development Agency specializing in providing tailored e-commerce solutions.

Core Requirements

  • Bachelor's degree in Business or related field
  • Proven experience in account management
  • Strong communication skills
  • Ability to manage multiple accounts
  • Sales-oriented mindset

Responsibilities

  • Manage and nurture client relationships
  • Understand client needs and provide solutions
  • Coordinate with internal teams to deliver services
  • Track account performance and client satisfaction
  • Prepare reports on account status and metrics
  • Meet or exceed sales targets
  • Resolve client issues in a timely manner

Must Have skills

CommunicationProblem-solvingSales skillsClient managementTime management

Nice To Have Skills

NegotiationCRM softwareSalesforceMarketing knowledgeE-commerce experience

Tools Knowledge Requried

SalesforceCRMMicrosoft Office

Job Keywords

Account ManagementClient RelationsSalesE-commerceShopify

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