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Amazon

Account Management Associate

Amazon

Posted

2 days ago

Hyderabad, Telangana, India

Onsite

INR 50K

Full Time

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Skills

Experience

Industry

Sema

Sema Summary

Amazon is seeking an Account Management Associate in Hyderabad. The role focuses on managing relationships in the B2B marketplace, ensuring customer satisfaction and retention. Key responsibilities may include handling customer inquiries, optimizing account performance, and collaborating with various teams. The ideal candidate should possess strong communication skills and a customer-focused mindset. Salary is estimated around INR 50,000 per month.

About Company

Amazon is a global leader in e-commerce and cloud computing, dedicated to providing excellent customer service and innovative solutions.

Core Requirements

  • Bachelor's degree or equivalent
  • Strong communication skills
  • Experience in account management
  • Customer-oriented mindset
  • Ability to work in a team

Responsibilities

  • Manage client relationships
  • Respond to customer inquiries
  • Optimize account performance
  • Collaborate with internal teams
  • Report on account metrics
  • Identify growth opportunities
  • Assist with customer retention strategies

Must Have skills

CommunicationRelationship ManagementProblem-SolvingCustomer ServiceTeam Collaboration

Nice To Have Skills

Project ManagementSales TechniquesData AnalysisNegotiationMarket Research

Job Keywords

Account ManagementB2BCustomer RelationsSales SupportMarket Analysis

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