Account Health Support Specialist
Amazon
Posted
yesterday
Hyderabad, Telangana, India
Onsite
INR 50K
Entry Level
Full Time
Sema Summary
The Account Health Support Specialist acts as the primary interface between Amazon and its third-party Sellers. The role involves providing top-notch support, anticipating Seller needs, and resolving issues effectively. Applicants must be fluent in English and French and should have completed an undergraduate degree. This full-time position is based in Hyderabad with rotational shifts. Notable benefits include career growth opportunities and support for inclusive culture.
About Company
Amazon is a global leader in e-commerce, driven by customer obsession, innovation, and operational excellence. The company creates a diverse and inclusive culture that empowers employees to deliver exceptional results.
Core Requirements
- Fluent in English
- Fluent in French
- Completed an undergraduate degree
- Strong communication skills
- Customer-focused mindset
Responsibilities
- Provide operational support to Sellers
- Address chronic system issues
- Develop internal documentation
- Adhere to service level agreements
- Create self-help tools
- Engage with Sellers via calls
- Implement process improvements
Benifits
- Career growth
- Diversity initiatives
- Disability coverage
- Upskilling programs
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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