Account Coordinator
MicroSourcing
Posted
last week
Quezon City
Onsite
PHP 40K
Mid Level
Full Time
Sema Summary
The Account Coordinator at MicroSourcing is responsible for managing customer communications and ensuring a positive experience. This role supports homeowners and facilitates project initiatives within the organization.
About Company
MicroSourcing is the largest offshore provider of managed services in the Philippines, specializing in talent solutions for SMEs and mid-market companies.
Core Requirements
- 2+ years of customer service experience
- Bachelor's degree in business or related field
- Strong verbal and written communication skills
- Experience with Google Suite and Salesforce
- Ability to work in a fast-paced environment
Responsibilities
- Conduct 300+ outbound dials daily
- Field inbound communication from customers
- Educate customers on products and pricing
- Respond to customer inquiries and concerns
- Assist in lead distribution among Account Managers
- Participate in onboarding new hires
- Audit and monitor calls for quality assurance
Benifits
- healthcare coverage
- paid time-off
- group life insurance
- performance bonuses
- career growth
Must Have skills
Job Keywords
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